FALSE ALARM RESPONSE FEE

Maintenance and Service Personnel
All licensed fire alarm and suppression system installation, maintenance and/or repair companies are required to notify the Garden Grove Fire Department’s communication center of any work to be performed on a fire alarm and/or suppression system prior to commencement of work. Any work without prior notification that results in a false alarm fire department response will be subject to a fine.
Garden Grove City Council Resolution 9390-16 permits the Garden Grove Fire Department to recuperate costs incurred for fire suppression personnel and fire apparatus use during false fire alarm response. The fine is $126 for each false alarm caused by installation, maintenance and/or repair.

To avoid a false fire alarm response, the following should be done:
• Contact Metro Net Fire Communication at (714) 534-4341 prior to commencing work.
• Put the fire alarm system in test mode.
False Alarm Flyer

Business, Property and Occupancy Responsible Party
Businesses, properties and occupancies in the City of Garden Grove that are monitored by an automatic fire alarm system (system) are required to maintain their system in a state of readiness in accordance with fire code regulations to promptly detect and notify the Garden Grove Fire Department of a fire or fire-related emergency.

A business, property and occupancy responsible party that fails to maintain their system causing a false alarm where the Garden Grove Fire Department is required to respond will be subject to a fine after their third false alarm and any thereafter in the same calendar year. The false alarm program begins at 8:00 a.m. (PST) on November 8, 2016 and will conclude at 7:59 a.m. on January 1, 2017. The new calendar year thereafter is from 8:00 a.m., January 1 – 7:59 a.m., January 1 the following year. The false alarm does not have to be for the same building or system if it belongs to the same business, property or occupancy. Any false alarm activation that causes a response by the fire department is considered a false alarm response.

If you have any questions, please contact the fire department’s fire prevention bureau at (714) 741-5600 during normal business hours. The fire department fire prevention bureau is closed every other Friday. We can also be reached at firedepartment@garden-grove.org.