The Resort Services Team, was a major component of the Department’s Strategic Plan, and was formed in March 2001. Its primary mission is to help maintain a safe and secure environment for the enjoyment of all the guests, merchants and employees in the Resort area known as the “Grove District”.
Garden Grove’s Redevelopment Agency has invested millions of dollars in numerous hotels and restaurants along the Harbor Corridor. In 2011, visitor spending in Orange County totaled $7.75 billion. Over 16.3 million visitors came to the Anaheim/Garden Grove resort area in 2011, accounting for a large portion of this spending. With over 2,800 rooms, the “International West” has become a large part of the Disneyland Resort District and Anaheim Convention Center. Garden Grove resort hotels cater to families and business travelers alike, with the Resort Services Team helping to ensure a safe and enjoyable stay.
The Resort Services Team is comprised of Lt. Scott Watson, the East Division Commander and is the team’s Department Manager. Sgt. Bill Allison is assigned to the East Patrol Division and supervises the team. Master Officer Adam Coughran and Master Reserve Officer Mike Feher serve as the team’s primary officers and can be seen daily in the resort district by foot, vehicle, and bicycle. Adam and Mike have almost daily contact with all of the resort businesses, which is the cornerstone of the safety and security balance. Adam and Mike also keep the Department and the City up to date on the area’s needs and if any problems arise. It is this personal touch that creates a close liaison with the resort community.