The Water Services Division of the Public Works Department is comprised of the Water and Sanitation Sections. The City is dedicated to providing quality services to the residents of Garden Grove. The goal of the Water Services Section is to provide sufficient and safe water at the lowest possible cost to the City’s residents. To meet this goal, we believe it is our responsibility to provide the public proper guidance and education on all aspects of water.

WATER SERVICES

We know that our water resources aren’t limitless, more so now because of the severe drought our state is facing. We all have to do our part to protect and conserve water to alleviate our immediate conditions and continue these practices to help ensure a sustainable environment for the future. In response, the City has declared Stage 2 Mandatory Conservation Water Alert.

Attention:
Significant changes have been added to the existing Garden Grove Municipal Ordinance governing water conservation requirements. These changes will take effect around mid-August 2015 and will include:

Outdoor irrigation ONLY on Tuesdays and Saturdays before 10:00 a.m. and after 5:00 p.m. for all water customers.

Currently, outdoor irrigation is permitted every other day before 10:00 a.m. and after 6:00 p.m.

For more information on current restrictions, please click on the following link: Stage 2 Water Restrictions.

For water saving tips, please click on the following link: Water Saving Tips.
For information on Water Conservation rebate programs, please click on the following link: Rebates.

Water Services:
(Repairs, Administration, Engineering, Operations, Sanitation, and Water Quality)
Garden Grove Municipal Service Center
13802 Newhope Street
Garden Grove, CA 92843
(714) 741-5395

Water Billing:
(Billing Inquiries, Water Payments, New Accounts and Turn-on/Disconnect)
Garden Grove City Hall
11222 Acacia Parkway
Garden Grove, CA 92840
(714) 741-5078

Business Hours:
Monday --Thursday 7:30 a.m. to 5:30 p.m.
Friday 7:30 a.m. to 5:00 p.m.
*Closed every other Friday*
Pay Bill Online

Water Emergency Services: During Business Hours: (714) 741-5395
After Business Hours: (714) 741-5704 (This number is answered by the Police Department)

Please note: Water Customers and/or Plumbers are NOT to operate water shut-off valves. If damaged, responsible party is liable for repairs/replacement. More information on water shut-off valves.

SEWER SERVICES

Information on sewer services can be found on the Garden Grove Sanitary District page